Privacy & data handling
Your data. Handled with care.
This policy explains how account, contact and platform information is collected, used and managed when you use Leadsiny.
Information collected
We may collect account request details, contact form submissions, support messages and information entered into the platform by authorized users.
- Account details such as name, work email, company and selected plan.
- Contact and support messages submitted through public forms.
- Lead, project, audit, campaign and task information entered by authorized users.
- Basic technical and activity information required to operate and protect the platform.
How information is used
Information is used to provide access, operate the platform, respond to support requests and improve the service.
Purpose-focused use
Information should only be used where it is reasonably connected to delivering, supporting or protecting the platform.
- Creating and maintaining user accounts.
- Providing lead, audit, outreach, CRM and reporting functionality.
- Responding to product, pricing, onboarding and support enquiries.
- Reviewing platform reliability, usage and security events.
Your responsibilities
Users are responsible for ensuring that prospecting and outreach activities comply with applicable privacy, marketing and communications laws.
- Only enter information you are authorized to use.
- Review the rules that apply to marketing and outreach in your target location.
- Respect unsubscribe, suppression and contact-preference requests.
- Protect account credentials and control access within your team.
Data retention
Platform information may be retained for as long as it is needed to provide the service, meet support requirements, protect the platform or maintain reasonable business records.
Users should regularly review the information stored in their workspace and remove data that is no longer required for their workflow.
Your choices and requests
You may contact the team to ask about account information, request corrections or discuss deletion of information connected to your account.
Some information may need to be retained where it is reasonably required for security, support, legal or record-keeping purposes.
Contact
Use the Contact page for privacy-related requests. Include enough detail for the team to understand which account, message or platform record your request relates to.
Account information
Used to create and maintain access to the platform.
Support information
Used to answer questions and resolve product or account issues.
Workspace information
Used to operate lead, audit, outreach and CRM workflows.
Security practices
Controls designed to protect platform access.
The platform uses practical security measures to help protect accounts, sessions and requests. No online service can promise absolute security, so users should also follow good account practices.
What information is collected when I create an account?
Account creation may collect your name, work email, company, selected plan and the information required to operate your workspace.
Does the platform collect information entered by my team?
Yes. Information entered into leads, audits, projects, campaigns, tasks and related workspace tools may be stored to provide the service.
Who is responsible for outreach compliance?
Users remain responsible for ensuring that their prospecting and communications comply with the rules that apply to their activities.
How do I make a privacy-related request?
Use the Contact page and provide enough detail for the team to identify the relevant account or platform record.
Have a privacy-related question?
Contact the team with details about your account or request.